PRIVACY POLICY

HOLLY competitions, operated by HOLLY COMPETITIONS LTD, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data whenever you visit or interact with this website, regardless of where you access it from. It also outlines your privacy rights and the legal protections available to you.

The purpose of this Privacy Policy is to explain clearly how we collect and process personal information through your use of this website, including any information you provide when subscribing to our newsletter, purchasing entries, entering competitions, or contacting us. Our website and services are not intended for children, and we do not knowingly collect personal information relating to individuals under the applicable legal age.

HOLLY COMPETITIONS LTD is the data controller responsible for your personal information. If you have any questions regarding this Privacy Policy, your personal information, or your legal rights, please contact us at contact@hollycompetition.com.

We may collect, use, store, and transfer the following categories of personal information: Identity Information (such as your first name, last name, username, or date of birth); Contact Information (billing address, email address, and telephone number); Transaction Information (details of your entries and payments); Technical Information (IP address, browser type, login data, device information, and operating system); Profile Information (account credentials, order history, and competition activity); Usage Information (how you interact with our website); and Marketing and Communication Preferences. We do not directly collect or store your payment card details; payment processing is handled securely by external payment providers that act as independent controllers of payment data. We do not intentionally collect sensitive personal information such as racial or ethnic origin, religious or philosophical beliefs, political opinions, health data, or biometric or genetic data. Where necessary for prize fulfilment or legal compliance, we may request additional identification from winners.

We may use your Identity, Contact, Technical, Usage, and Profile Information to determine which competitions or promotions may be relevant to you. You may receive marketing communications from us if you requested information, purchased entries, entered a competition, or did not opt out of receiving marketing materials. We will only share your personal information with third parties for marketing purposes where you have given clear consent. You can unsubscribe at any time using the unsubscribe link in our communications or by contacting us. Opting out of marketing does not affect service-related communications connected to your entries or account activity.

Our website may use cookies and similar tracking technologies to improve performance, functionality, analytics, and user experience. You can configure your browser to reject some or all cookies or to alert you when cookies are being used, although disabling cookies may affect certain features. See our Cookie Policy for more information.

We will only use your personal information for the purposes for which it was originally collected, unless we reasonably believe another compatible purpose applies. In particular, we may process your information to administer competitions, process entries and payments, contact and verify winners, provide customer support, send communications you have consented to, and comply with our legal obligations. We may also process personal information without your consent where permitted or required by applicable law. If we need to process your information for an unrelated purpose, we will inform you where legally required.

We may share your personal information with trusted service providers and technology partners; payment processors; professional advisers including accountants, insurers, auditors, and legal advisers; regulators, authorities, and law enforcement bodies where legally required; and potential buyers or successors in the event of a merger, acquisition, or business transfer. All third parties processing personal data on our behalf are required to maintain appropriate security measures and comply with applicable data protection laws.

Some third-party providers may operate outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure an adequate level of data protection is maintained, including transferring data only to approved jurisdictions or using legally approved contractual safeguards.

We implement appropriate technical and organisational security measures designed to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction. Access to personal information is limited to authorised personnel and service providers who require it for legitimate business purposes and who are subject to confidentiality obligations. We also maintain procedures for managing suspected data breaches and will notify affected individuals and regulators where legally required.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, accounting, and reporting obligations. Retention periods may vary depending on the type of information, legal requirements, dispute resolution needs, and legitimate business interests. In some circumstances we may anonymise personal information for research, analytical, or statistical purposes.

Under applicable data protection laws, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your information, object to certain processing activities, request restriction of processing, request transfer of your data, withdraw consent where processing is based on consent, and lodge a complaint with a supervisory authority. Requests may require identity verification before processing. We aim to respond to valid requests within one month, although complex requests may require additional time.

We may process your personal information based on one or more of the following lawful grounds: your consent; performance of a contract with you; compliance with a legal obligation; or our legitimate business interests. Where processing is based on legitimate interests, we carefully consider and balance any potential impact on your rights and freedoms.

We may review and update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or services. The latest version will always be available on this website. It is important that the personal information we hold about you remains accurate and current, so please inform us promptly if your personal details change.

If you have any questions, concerns, or requests relating to your personal information or this Privacy Policy, please contact us at contact@hollycompetition.com.